Shipping policy
SHIPPING POLICY
Processing Times
Orders are processed within 1–3 business days from our Auckland warehouse.
Orders are not processed or shipped on weekends or public holidays.
You’ll receive a confirmation email with tracking details once your order has been dispatched.
Shipping Times
New Zealand
Standard shipping: 1–3 business days
Australia
Standard shipping: 3–7 business days
Shipping Costs
We offer free standard shipping across New Zealand.
Shipping rates for Australia are calculated at checkout. $10 standard shipping.
Delays
During peak periods, there may be slight delays in processing or delivery.
If this happens, we’ll keep you updated via email.
Questions
If you have any questions about your order, feel free to contact us at: